Complaints Process

 

Our Complaints Process provides a clear and transparent framework for addressing concerns, conflicts, or incidents that may arise within our organization or programs. We are committed to ensuring that every complaint is handled fairly, promptly, and confidentially. This policy outlines how individuals can submit a complaint, what to expect during the review process, and the steps taken to reach a resolution. Our goal is to maintain a respectful, safe, and inclusive environment where all participants, parents, coaches, and volunteers feel heard and supported.